MedBrain AI — Support

Need help? Email us at [email protected] and we'll reply within 1–2 business days.

FAQ

What is SuperMed AI?

An AI assistant for doctors, healthcare professionals, and medical/nursing students. Content is grounded in trusted sources (PubMed, PMC, NCBI). For educational and reference use only — not medical advice.

How do I cancel my subscription?

Open your device Settings → tap your name → Subscriptions → MedBrain AI → Cancel. It stays active until the end of the billing period.

How do I restore a purchase?

On the subscription screen, tap "Restore" while signed in with the same Apple ID.

How do I delete my account?

In the app: Settings → Delete Account.

The app isn't working.

Update to the latest version, check your connection, and restart the app. Still stuck? Email us with your device model and the issue.

Legal

Privacy Policy: https://cuddly-curiosity-d74.notion.site/Privacy-Policy-36f00c9464168047997cc4c3c870e757

Terms of Service: https://cuddly-curiosity-d74.notion.site/Terms-of-Service-36f00c9464168035a64de9cdbc87b928